GSGshopper★★★★★
FRAUDS BEWARE!!!
Today is 12 May. Has anything changed since 7 February? Unfortunately not. I’m still without a phone and haven’t had any money refunded to my bank account. More than 3 months lies and promises from gshopper. Not only from ordinary employees, from managers and senior manager too.
As I’ve already mentioned, I don’t believe a single one of your promises. Is your PR ploy to save face simply to write: "We have conducted an investigation"? Was this just an isolated incident? With so many negative reviews? ‘Gshopper’s management has taken this matter very seriously’. Hahah, don't know whether to laugh or cry.
"On 16 April, colleagues from our Marketing Department came across your feedback on various social media platforms and investigated the matter. After reporting this to senior management, the issue was treated with the utmost seriousness. Following thorough verification, it was discovered that a member of staff had entered your refund details incorrectly, resulting in the delay to your refund. A dedicated specialist has been assigned to handle your case";
"On 17 April, the Finance Department confirmed that your refund request had been reprocessed and marked as completed".
So where’s my money?
Because you certainly haven’t refunded it. If it was just an incident earlier and a low-level employee made a mistake, WHAT ARE YOU GOING TO DO NOW that the whole ‘management team’ has got involved???
It looks like you need a different sort of investigation. One carried out by the police. I hope the owner finds out how his company operates and either sorts things out or shuts this shambolic business down. Stick your apologies where the sun don’t shine, and don’t offer discounts on future purchases. One experience with you is enough to ensure I'll never return and to warn others. Pick up your toys and go back to the sandpit. You are not serious and you don’t deserve to be trusted at all.
I’ve got better things to do than correspond with scammers. Let people know that making them wait more than three months for a refund is no problem for you...
2026-05-12
GSGshopper★★★★★
Scammers Beware!
If I could, I wouldn’t give a single star. Give this a wide berth, unless you like taking risks or have a grudge against someone – in which case, go ahead and recommend it – there’ll be trouble. I bought a smartphone on 7th February; over a month later, I was told the model was no longer available and that, for an additional fee, they could either exchange it for another model or refund my money. My decision was to cancel the order and get a refund. They informed me that the refund would be processed within 2–3 working days. A week later, I asked where's my money , as there had been no refund. The reply: you have to wait, as it takes a bit of time. I informed these scammers that I was requesting a chargeback from my bank, and that's all. I sent all the correspondence to the bank; let Mastercard take the money from them.
TO SUM UP: this shop is a complete joke; mord than two months after payment, the order status is still ‘PROCESSING’. As usual, a bot replies; if you’re persistent, they’ll respond. One can only guess that the money defrauded from who knows how many customers over these few months is earning interest in a savings account. Positive reviews? These days, you can buy anything... I hope this review saves you from making a mistake – there are more reliable places.
And gshopper deserves nothing more than a middle finger.
EDIT. 3 MONTHS AFTER...
Today is 6 May. Has anything changed since 7 February? Unfortunately not. I’m still without a phone and haven’t had any money refunded to my bank account. So tomorrow will mark the third month of this "happy adventure" with gshopper...
As I’ve already mentioned, I don’t believe a single one of your promises. Is your PR ploy to save face simply to write: "We have conducted an investigation"? Was this just an isolated incident? With so many negative reviews? ‘Gshopper’s management has taken this matter very seriously’. Hahah, don't know whether to laugh or cry.
"On 16 April, colleagues from our Marketing Department came across your feedback on various social media platforms and investigated the matter. After reporting this to senior management, the issue was treated with the utmost seriousness. Following thorough verification, it was discovered that a member of staff had entered your refund details incorrectly, resulting in the delay to your refund. A dedicated specialist has been assigned to handle your case";
"On 17 April, the Finance Department confirmed that your refund request had been reprocessed and marked as completed".
So where’s my money?
Because you certainly haven’t refunded it. If it was just an incident earlier and a low-level employee made a mistake, WHAT ARE YOU GOING TO DO NOW that the whole ‘management team’ has got involved???
It looks like you need a different sort of investigation. One carried out by the police. I hope the owner finds out how his company operates and either sorts things out or shuts this shambolic business down. Stick your apologies where the sun don’t shine, and don’t offer discounts on future purchases. One experience with you is enough to ensure I never return and to warn others. Piick up your toys and go back to the sandpit.
I’ve got better things to do than correspond with scammers. Let people know that making them wait three months for a refund is no problem for you...
2026-04-16
GSGshopper★★★★★
Beware scammers!!!
Today is 6 May. Has anything changed since 7 February? Unfortunately not. I’m still without a phone and haven’t had any money refunded to my bank account. So tomorrow will mark the third month of this "happy adventure" with gshopper...
As I’ve already mentioned, I don’t believe a single one of your promises. Is your PR ploy to save face simply to write: "We have conducted an investigation"? Was this just an isolated incident? With so many negative reviews? ‘Gshopper’s management has taken this matter very seriously’. Hahah, don't know whether to laugh or cry.
"On 16 April, colleagues from our Marketing Department came across your feedback on various social media platforms and investigated the matter. After reporting this to senior management, the issue was treated with the utmost seriousness. Following thorough verification, it was discovered that a member of staff had entered your refund details incorrectly, resulting in the delay to your refund. A dedicated specialist has been assigned to handle your case";
"On 17 April, the Finance Department confirmed that your refund request had been reprocessed and marked as completed".
So where’s my money?
Because you certainly haven’t refunded it. If it was just an incident earlier and a low-level employee made a mistake, WHAT ARE YOU GOING TO DO NOW that the whole ‘management team’ has got involved???
It looks like you need a different sort of investigation. One carried out by the police. I hope the owner finds out how his company operates and either sorts things out or shuts this shambolic business down. Stick your apologies where the sun don’t shine, and don’t offer discounts on future purchases. One experience with you is enough to ensure I never return and to warn others. Piick up your toys and go back to the sandpit.
I’ve got better things to do than correspond with scammers. Let people know that making them wait three months for a refund is no problem for you...
Try to guess what is status of my order on gshopper page? Yes, still PROCESSING!
2026-03-28
