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Emily Alotta

美国

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Futario

Worthless

Worthless. Absolutely horrible company. The customer service is horrible. They pretend like they’re helping you but just goes round and round and nothing is resolved. I purchased a coat for my daughter for Christmas. I tried to return it cause it was too small. They said I couldn’t return it but would send me another product and can keep the original purchase. Told me to pick another item. Every item I select they say I have to choose something else. Now, 43 emails and 4 months later, they are asking me to send the link to their website to send the item I picked even tho I sent the full description and picture. Their clothes are expensive and to have to go through all of this for so long is ridiculous. I do not recommend this site and give them a negative -100. Purchased in November 2025. It’s almost April 2026. This is exhausting.

2026-03-28