I wish I could give less than 1 star
Booked flight which I had to change. Cannot change online, have to submit request. Request is denied less than 48h before departure saying new flight is sold out...which its factually not. Can book it on Air Asia website. Also cannot change less than 48h before departure unless airline delays flight... knew none of this. They basically waiting until it was too late to be able to move the booking to deny it. Avoid like the plague. My bad, I actually thought it was the airline website. It's spammed all over my google search. Lesson learned. Never again
