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Theresa

美国

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Upside

I have been using Upside for quite a…

I have been using Upside for quite a while now and haven't had an issue. Recently I received an email stating my claims were denied because the card used wasn't in my wallet. The card is in my wallet. I contacted support and after providing a screenshot of the transaction from the cards activity page I received an email that they approved the claims but the update won't show on my Upside activity page. This is the first time I have had a denial since I started using in 2024.

2026-07-25