Cubot mobile phone warranty not being honored.
I purchased a Cubot Kingkong ES mobile phone in 2025. After approximately 9 months the phone would turn off and could not be turned on or charged up until at least 3 days later. I contacted Cubot Support and initially they were very helpful. After trying some options, the phone could not be fixed by me. I then sent the phone to Cubot in China from Australia. Now apparently the Chinese Customs Department have not allowed the phone to continue to Cubot in Shenzhen. I do not see that this is my problem as the phone was still under warranty and I complied with the warranty conditions. I now have no phone and Cubot have not helped me with repairing or replacing this phone. The warranty on their phones no good.