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美国

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Factory Direct Jewelry

The jewelry is nice, but deceptive checkout process

The jewelry is nice, what I expected given the detailed descriptions and weight of the items. The shipping was ok, FedEx with signature even though it was only an $800 order. Not horrible, but FedEx where we live is a pain the posterior. Lastly, the only detractor, and to me it is a MAJOR one, during the checkout process, the system automatically sneaks in an add on service that I wanted nothing to do with. I had removed it initially, but went back to look at the item one more time before purchasing and made sure it wasn’t there prior to checking out, but when the final receipt came out it tacked on about $25 for this bogus feature anyway! I am still on the fence about just sending it all back as a result of deceptive sales practice, despite the jewelry being quite nice. So watch you carts!

2026-08-08已认证