Scam.
This app is a scam. First of all, I never received any reminder or notification before money was withdrawn from my bank account. After noticing the charges, I explicitly requested in writing to close my account. I received a written confirmation stating that no further charges would be made. Despite this, the following month another charge was taken anyway, without my consent. I never received any refund, and customer support completely failed to solve the issue. This is unprofessional, dishonest, and unacceptable behavior. I strongly advise everyone to stay away from this app and be very careful with your payment details.
