Predatory Billing and Impossible to Cancel
I have been trying to cancel my $299 auto-renewal for days without success. Your website redirects to a non-responsive 'SoundBot', and your billing emails are bouncing back with errors. This is a clear case of dark patterns and predatory billing. I have an open support ticket titled 'URGENT: Cancel Auto-Renewal'. I demand an immediate confirmation that my auto-renewal is disabled. I have already documented everything and will be filing a formal dispute with my bank if this isn't resolved today. UPDATE: Following my review, the Soundstripe team reached out immediately. They have successfully canceled my subscription and issued a FULL refund, which reached my bank account within hours. I appreciate the quick and professional human intervention to resolve this matter.