Custom sizing order - dress
I ordered a dress that was US size XL, which requires custom ordering. Throughout the process communication from the store was great. Operations were closed over a holiday, and while that was no fault of theirs, they kept me updated with emails regarding the status and even sent a free gift. It did take a while for my dress to arrive, but I expected that since it was custom made. When it arrived it was exactly as pictured and fit well!