Funds Withdrawal Delay
I sold several gift cards on GCX and needed to withdraw my funds. The website was not allowing me to add a bank account to allow for an ACH deposit. I was also getting an error message attempting to withdraw via PayPal. I reached out to customer service and they were verrrry slow to respond. It is very concerning there is no phone number to actually speak with someone. This was a particularly alarming experience as I had over $3,000 to withdraw. It took nearly a week of going back and forth via email and eventually they made a fix on the back end and I was able to complete my withdrawal. Updating my 1 star review to a 3 star.