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Ethan

中国香港特别行政区

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CompAsia

Never update the trade-in progress

I handed over my device on 14 March, and I was informed that payment would be processed within 14 days. The timeline has already passed, but I still have not received the payment or a clear update. I have also tried contacting your team via WhatsApp and email without any response. How can I know my status of payment and device ? Order Id: MYSMMY26003054

2026-04-08