Dear Support Team,
Dear Support Team, I am writing to formally raise a concern regarding a payment I have successfully made for the PUBG Mobile Elite Pass on my account (ID: 5283060070). Despite the transaction being completed, I have not yet received the Elite Pass. This delay is unacceptable, especially considering that the payment has already been processed from my end. I have attached the proof of transaction for your reference. I request you to treat this matter with urgency and resolve it immediately by either: Crediting the Elite Pass to my account without further delay, or Initiating a full refund if the issue cannot be resolved promptly. Please note that if this issue is not addressed at the earliest, I will be compelled to escalate the matter further.