Experience was bad to good
Initially, my experience with Sharge went from mediocre to bad. The biggest thing that made me feel that way is the lack of options for customer support. The only way to get any type of support is by email and with that, they take 48 to 72 hours to respond. I did some research and I'm not the only one with that problem so someone suggested that I can contact them through Discord. I did that and it was then, an agent named Jenessa was the one that pretty much convinced me not to cancel my order. In the 10 mins I chatted with Jenessa, she resolved my questions and concerns. Plus! She told me she would update me every step of the way for my order until I received it and to my surprise, she kept her word. Whoever Jenessa's supervisor is and you're reading this, give her a promotion, a raise, have her write a training manual of how customer service should be for the company because she deserves that recognition.