Client Relations response
I replied to an email from Client Relations for a specific question I had concerning debut releasing. I had done some research myself on Symphonic's website and some external sources, but was still left with some questions. Although I was very pleased with the quick response time (about two hours same day) and being answered by a real human being, I was given a brief response that directed me to their website help page that I had already seen. I would have appreciated more detailed or personalized help, especially as someone new to the platform.