Colors are not as advertised.
I am very disappointed in the color I received. It does not match the online picture at all. I ordered gray sterling roof tiles and the picture online is gray like the color of a crayon. The color of the tiles that arrived are a dark blue gray. I thought they had sent be the wrong tiles because the color was so different from what is displayed on their website. Their response was different browsers show the color differently. I do not see color distortion in anything else online or in my photos so I do not think this is a viable explanation. I wanted to upload a photo comparing their online photo to what I got, but I do not see a place to do so here. But the difference is striking. Since these are custom orders I doubt I will recoup any of my money and well this project will likely have to wait until next year because replacing these materials is expensive. I really feel like they falsely represented their product online. They do offer free samples to look at their product and anyone considering ordering from them needs to do this!! I just did not think gray could be so falsely represented in an online photo. I have learned my lesson. Very painful.