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Claire Godman

英国

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JJ's House

BEWARE SCAM COMPANY

I ordered a number of dresses on the try before you buy. One wasn’t in stock but was due in a couple of weeks so had to pay full price for this. The remainder dresses arrived and I didn’t like the style of the smaller size in the dress that was delayed so I cancelled the order. The dress still wasn’t in stock and hadn’t been posted out. They would only issue me a £6 refund for the unused postage label! Emails to customer services went backwards and forwards with them offering me a 40% refund and then an 80% refund for a dress that wasn’t even in stock yet! I refused and in the end PayPal dealt with it and I got my full money back. Total scam company. Beware. Always pay by PayPal or you won’t get your full money back!

2026-04-09