My order is lost
My order is lost. It never arrived and the customer service representative told me to read the fine print. The customer service representative told me that it would be a minimum of 4 weeks before they would start an investigation and 5 weeks before they would consider a refund. The customer service representative told me that this is a known shipping problem and yet they continue to ship through this problematic shipping service. I have lost all confidence in Knife Center. I order 5/10 from Knife Center a year and have never had issues with them before. I will not order anything from Knife Center again.