The entire stay was horrific from start…
The entire stay was horrific from start to finish. We arrived to the home a few hours early. We asked to pay to come early and told they needed to complete the cleaning service for the home and couldn’t come in until 4 pm. We got there at 2 pm and no one was cleaning or present. They remotely unlocked the door at exactly 4 pm. If I tell you the house was trash it was an understatement. The floor was dirty with hair and dust balls. The toilets were filthy with excrement and hair despite the “clean” seal on the toilet. The dishes set on the dining table had food on them. The beds were not changed. I slept the first night rolling around in dirt and crumbs under the blanket. The pool heater was broken. There was trash around the pool area and the trash bins were overflowing from the previous renters. Raccoons got into the trash and it was all over the the side of the house. The management staff was minimally responsive regarding the cleaning service. Pool heater was broke until the 5th day of our stay and then only partially repaired. Run if you see this rental service for vacation homes.