Walmart does not follow the membership…
Walmart does not follow the membership benefits. I joined when an illness severly impacted my mobility. The produce quality i would rate as often unusable. It’s arrived in various states of decay. Today my order was delivered reeking of cigarette smoke. Even the packaging of each item smelled heavily of cigarettes. Although for the time and day you choose for delivery states there is no delivery charge, the contracted delivery service charges me $9.99 in addition to an optional tip. So essentially it’s not free delivery even though you are charged a yearly membership fee. The membership benefits state free pickup for returns with a membership. Today, when completing a return for food items reeking of cigarette smoke from the delivery driver, the app told me I had to take all the cigarette smoke damaged food items to Walmart myself for a refund. There was no free pickup for return of the items. The only safe items to order are non food items but it’s a gamble if they will actually be in stock. I’ve made a delivery order with the service showing the driver less than a mile from my home only to have the driver turn around and not deliver. I’ve used Amazon delivery for fresh produce numerous times. When the Walmart membership expires, the most sensible choice for a grocery delivery service for me will definitely be Amazon. So in short, my bad experiences on repeated occasions have been decaying produce, Walmart stating false and deceptive membership benefits, and the delivery service not requiring drivers refrain from smoking and charging an additional $9.99 fee of their own in addition to requesting a driver tip.