Don't penalize a client for non payment cancellations!
I was shocked that you don't penalize a client for cancelling for non payment. I was able to write a policy for someone who was written with you with another agent who she was very unhappy with and it worked out great! The price was great it was so easy to quote. The customer was so happy to get back her policy that she felt like the other agent messed up for her and lost and she is so happy now.