Support not resolving my refund issue
I am extremely disappointed with StarPets. My order has been delayed for a very long time even though no trade ever happened in-game. The seller tried to pressure me into premature confirmation before any delivery, which is unacceptable. Support keeps delaying the case and asking me to wait for weeks (even up to 20 days), while my money ($38.89) is still stuck. There is no clear resolution and no proper protection for buyers in situations like this. I just want my order cancelled and my refund processed, but the process is extremely slow and frustrating. I would not recommend using this service based on my experience.