Very Disappointed: Cancelled Subscription
I’ve been a loyal subscriber to Purple Carrot. The last order I placed with them was incorrect. I made updates on the website and saved, however the website did not update. There are known glitches on the website and app. I contacted customer service immediately and was told there was nothing that could be done although my items wouldn’t ship for another week. So I’m stuck paying for meals I don’t want. I cancelled my subscription due to the lack of empathy and effort with their customer service team. In this economy, I only plan to patronize companies that value me as a customer.