I've spent thousands on Milwaukee…
I've spent thousands on Milwaukee tools. All I needed was a flange nut to attach a brush blade to a weed whacker—both their products. Their customer support told me the part doesn't exist. That I'd have to buy a new weed whacker. After four hours of calls, lies, and runaround, a different tech finally said "oh" and ordered me the flange nut for free. So either they're incompetent and don't know their own products, or they're scamming thieves. Either way, they cost me half a work day with no apology, no accountability, and a promise to "get back to me when they feel like it." I'm done with Milwaukee. Also done with Ryobi, Hart, or anything made by this corporate machine. Lowest common denominator customer service. Scum.