Sent a request for help with a problem…
Sent a request for help with a problem on 04/16 and sent again the next day AND still No Reply !!! ================================== Date asking for a resolution - 04/16/26 Today is 04/24/26 - 8 DAYS !!! Date We received a resolution - ??/??/?? ---------------------------------------------- Resolution offered: If you'd like to redo the jackets with revised artwork, we can work with you on the pricing and can send just the new jackets without the discs so that you can swap them out on your end. We'd apply a 30% discount and free UPS Ground shipping. We can also include free "wafer seals" with the reworked jackets. These are clear, circular stickers that you can use to seal the jackets and prevent the discs from falling out. Let me know if you're interested. Feel free to reach out with any questions or concerns. =============================== We declined the offer and are having the project redone elsewhere.