Cannot honour terms of sale!
Shocking incompetence and lack of accountability from this company. Sold a flight ticket as one that could be rescheduled. Rejected my initial reschedule request on the grounds that the flight was fully booked. Requested two other dates, received the same response from Airpaz. Checked and the flights are all almost empty - then they blamed the airline's system, but the airline confirmed the change should be possible on Airpaz's end. They continue to refuse to reschedule or refund. Cannot honour the terms of what they sell, and their customer support team, the only avenue of communication, will desperately avoid explaining anything, quickly closing the chat in the process.