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Demelza Duder

新西兰

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Shift4

No customer service and double charging

Since the beginning of the change over we have had issues. Still being charged by the bank and shift4 as they don’t accept cards without a chip. Promised upgrades to a machine that accepts both have not happened. Told our current machine will no longer work after the 30th but still no replacement has been received. No answers to emails long long wait time on the phone. If you haven’t swapped don’t. All the customer service is on getting you locked into a contract nothing after that. The response to this review is below we contacted them as requested and 2 weeks later have had no response. Not a surprise at all . Zero customer service or support

2026-04-22