Extortionate Support
Extortionate Support: Pay $1 to get a response I contacted AfterShip support for help with tracking my recent orders. Instead of providing actual assistance, the agent "Rahul" ignored my questions entirely and repeatedly sent links to a $1.00 membership pricing page. It is clear this app has moved to a predatory model where they hold your tracking information hostage. When I didn't immediately pay for the subscription to see my own data, they blocked me from the chat entirely. This is a scam masquerading as a tracking service. They intentionally hide information and block support access to force in-app purchases. Absolute 0/10 experience.