DONT USE THIS SYSTEM
Customer service people are very nice and they want to be helpful but they have ZERO authority to help. I've been trying to cancel our account for almost 6 months now. Ive opened several "Tickets" but they somehow get closed. Jorge manages the one ticket that they keep open but he has not contacted me in more than 30 days. despite many many emails and phone fcalls during this time. I've asked for this issue to be escalated but only Jorge can do that. How can I escalate this if Jorge refuses to return my calls or emails. I would NEVER recommend this system to anyone. I would give it zero stars if I could.