SCAMMERS!! FRAUDULENT CHARGES & UNAUTHORISED ACCESS
This company is engaging in what I can only describe as outright theft. Without any authorisation, consent, or explanation, they have charged my account £19.99 on the 21st of April and again on the 22nd of April — consecutive daily charges that I never agreed to. I have absolutely no idea how this company obtained access to my payment details. I did not sign up for any subscription, I did not authorise any recurring payments, and I have received no communication whatsoever explaining these charges. This is not a billing error — this is fraudulent activity. To be clear: taking money from someone's account without their knowledge or consent is theft. If this has happened to me, it is happening to others. I urge anyone who notices unexplained charges of £19.99 to check their bank statements immediately, raise a dispute with their bank, and report this company to Trading Standards and Action Fraud. I will be escalating this matter formally and will not stop until it is resolved.