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Ulli

荷兰

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Kentfaith

Shop makes mistake, customer has to pay return shipment

I ordered a ND filter just to discover that it didn't suite my purpose. I canceled th order in which case I should receive a full refund, if the cancellation happens before shipment. Well, it did well before shipment. However, the filter was shipped. 2 hrs later I receive an apology. Now they expect me to pay for the return shipment. Sorry, this is outragous !

2026-04-23