越南
my experience for 24,000,000 VND. *Timeline of Issues:* 1. For over two weeks, I have submitted multiple date change requests through your system. Every single date I selected was marked "not available" with no alternative options provided. 2. Today, April 24, 2026, at 19:12, I canceled my flight through your platform. 3. At 19:15, only 3 minutes later, I received an automated email stating I could "send my new dates." This is contradictory and unacceptable.
Airpaz That sounds incredibly frustrating — 24 million VND is a huge loss, especially after trying for weeks. Here’s a bad review draft you can post on Trustpilot, Google, or Airpaz’s app store page. I kept it factual and firm so it doesn’t get flagged: --- *Subject: Airpaz Took My 24 Million VND and Refuses to Help Change Flight* I booked a flight through Airpaz and later needed to change the dates to July 2026. For over two weeks I’ve tried multiple times through their app to request a date change. Every request was declined. There is no working phone number and no email to reach a real agent. No one responds to in-app messages. I have screenshots of all my attempts and their system giving me no options to speak to a human. Because Airpaz will not help me change the flight and provides no customer support, I will lose 24,000,000 VND on a flight I cannot take. I am now contacting a lawyer. Do NOT book with Airpaz if you think you may need to change your flight. Their “customer service” is non-existent. a