Horrible customer support.
Horrible customer support.. I should have known better to trust this Ebike online store (who hammer you with sales advertizements).. They do not respond to emails.. The telephone service pool they outsource was not helpful. I have a warranty that is useless. Buyer beware. This company will not step up and help you. I have no power to my EB7 and I tried all of the troubleshooting and nothing is working. This is what you get from an online store that don’t care about making customers happy.