The customer service when I went to…
The customer service when I went to pick up my bike was great but my bike was not built well. The handlebars and seat were on crooked. The front break was loose and the lock outs on the derailleur were not set. Chain went up over the big chainring into the back wheel. Thankfully my partner used to be a bike mechanic so he was able to fix/tighten everything up. Definitely expected more after paying over $3000 for a bike.