Defective Wuben L3 & customer service
Bought a Wuben L3 on Amazon June 2025 and stopped working recently. Contacted Wuben amazon rep. sent a video and receipt of my order number and got NO where. I just wanted a replacement or have it repaired. They requested I send it to china for repair I said that’s unacceptable. Then the rep said they could give me a discount on a new flashlight because they didn’t have any L3 models in stock because that model will is being replaced. This is the wrong way to address a customer’s problem with a defective product they manufactured.