I have been unable to access a…
I have been unable to access a consistent person on support services. The bot took a lot of time to get past, then two different "support team" emails, recommendations did not fix my problem. It is a safety issue, as the Vision Module(which helps prevent collisions with objects) appears defective on my Luba 2, and it gets lost in the middle of mowing. Multiple days occur between "support" responses, and the problem is no closer to being fixed. This is a very expensive robot mower and it should work!!!