Was at NTUC My Village 7.25pm 26 April
Was at NTUC My Village 7.25pm 26 April. Forgot my mum's link card and overlooked using mine (as it gives very low link points) until after payment. Was told in the past I can claim points thereafter on the same day, of which I approached the person in charge of self check out immediately. She looked unhappy and commented, "2nd time". First time I approached her was about 2-3 months ago, however, I did not claim link points from her superior in the past, but from another superior at the later shift. Question: as part of customer service, was it necessary to make such a comment? I did not do it on purpose to give her or her superior more work. I also apologised and did make effort to bring my mum's card every time I shop. Today was an exception as I really forgot etc. Plus at My Village, it is NTUC Finest, however, the service did not appear too fine.