For the price, We expected more
We recently stayed at a property managed by Florida Vacation Rentals in Orlando. Formosa Gardens, Sunset Mansions on 7926 Sea Pearl Circle, Kissimmee, Florida. While there were some positives, the overall experience did not meet expectations—especially given the high cost and additional fees. The home itself was spacious and in a great location, although traffic in the area was consistently heavy. The pool was a highlight, the game room was well done, and there were plenty of linens and towels available, which we appreciated. Unfortunately, several issues significantly impacted our stay. The stove burners did not function properly and gave off a noticeable burning plastic smell when used. Flames shot out of the top left burner when we tried to use it. The dishwasher had an error that was never resolved, and there were visible stains on the rugs. Lighting controls throughout the home were confusing, with multiple switches making basic use unnecessarily difficult. The air conditioning was also not up to par, and the house remained uncomfortably warm, which made relaxing difficult in the Florida heat. The propane situation was poorly managed. The tank ran dry, and there were three empty tanks on site, with one of them defective, making the outdoor cooking area essentially unusable. Additionally, pool maintenance was scheduled in the middle of the day, and we were told not to use the pool for several hours—something that is difficult to manage when traveling with children expecting to use it. Outdoor seating was also impractical, as the chairs at the outside kitchen/bar area were table height instead of bar height, making them awkward and uncomfortable to use. There were also issues with gate access The gaming consoles all had non-functioning controllers. Customer service was inconsistent and unresponsive. We reported several of these concerns during our stay, but they were not addressed in a meaningful way. The number of rules also made the stay feel more restrictive than welcoming. Overall, it felt like the property is maintained by a company rather than an individual owner—there was a noticeable lack of attention to detail and follow-through. In summary, while the home has strong potential with its space, location, pool, and game room, the combination of maintenance issues, poor communication, and lack of oversight—particularly at this price point—made for a disappointing experience. With better upkeep and more responsive management, this property could provide a much better stay.