Sales team needs to be more accurate
In typical sales person fashion, the sales guy said that the 800 number we opted for would be set up within 24-48 hours and it was more like 3.5 business days. I was already down and needed it to be live sooner. The tech rep who was assigned to our account did really well showing me around the dashboard and answering questions. It would be nice to be able to see a running declining count of how many texts you have left per month.