Poor customer service
Update: It's been over a week and we have not been contacted by anyone as per the comment. Human Interest's customer service is abysmal. It's hard to get someone on the phone and when you email support they give vague, incomplete answers. I give them a 2 instead of a 1 because they did integrate with our payroll provider and there was ease to that, however, when we switched payroll companies it was almost impossible to get someone to tell me how to manually contribute to the fund. We are switching providers.