Part 2 to Shady Return Policy
This is to follow up to my first review “ shady return policy” I was hoping I would have better news I contacted customer service as suggested so “ they can review the details” Well, let me give you the details so you all know the facts, Purchased a dress for 595.67. Dress did not fit and was returned within 9 days. They refused to issue me my refund. COO sent letter stating ..,”Our records further show that, after the return was initiated, the customer provided return shipping information, and our team monitored the package. The item was ultimately processed, and on October 28, 2025, Couture Candy issued store credit in the amount of $457.24, valid for six months, consistent with the return path and our stated return policy for returned….” This is a blatant lie I still have not received this credit. When I called customer service, they said Because we filed a dispute we get 50% less now so the credit now is 228.62 Looked up Our account online and it has zero, zilch, nothing in it Lies lies lies I will keep on posting here. I will keep sending the message, I will keep speaking the truth until this company wakes up and stop screwing people over Good will prevail Just stay away from these shysters! Current Credit $0.00 USD