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Kathryn Candela

美国

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ClickBank

I did not intentionally place an order…

I did not intentionally place an order for a product from this company. When I called I was first told that I could not get a refund, then that I could only get a 35% refund, then a 70% refund. When I refused to accept that, I was told that I had to return the purchased item once I received it and then, once ClickBank received it they would issue a full refund. I was not satisfied with that and proceeded to find the Live Chat. I was connected with Adrian E. who was very helpful and provided me with the solution, as well as the numbers of the opened refund ticket. I am fully expecting that this has been resolved and I appreciate his attention and professionalism in this matter, as opposed to the person I got when I called ClickBank. As I was listening to the presentation for this product, which was LeanPeak, there was written text saying that if someone was unsatisfied with the product, they could get a full refund, even without returning the product. As I had decided not to order the product, I did not think this would be an issue. However, when I received the email telling me that an order had been placed, I immediately contacted ClickBank.

2026-04-29