I am writing to express my concern…
I am writing to express my concern regarding an order I placed over three months ago, which has still not been delivered. The payment for this order was completed at the time of purchase, but I have not received any updates or clear information about the current status of the shipment. The waiting time has now exceeded a reasonable period, which I find unacceptable. I kindly request that you urgently investigate this matter and provide me with accurate information about my order. If the issue cannot be resolved promptly, I expect a full refund of the amount paid. If I do not receive a satisfactory response within a reasonable timeframe, I will be forced to take further action. Thank you for your attention to this matter. I look forward to your prompt reply.