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Baleaf Sports

Warning on returns/exchanges, it will cost you!

Warning that if you want to exchange an item, they do not accept exchanges and require you to pay $5 per item for any returns, even if you are intending to buy something else. Additionally, due to an error on their part they took nearly a week just to “approve” my return. They were unapologetic about the delay, even though they stated the return “approval” would take 1-3 days (it took 7). They were completely unwilling to work with me and said it’s their standard policy. They did not uphold their policy of 1-3 days, however they were unwilling to do anything to help me because “it’s their standard policy” to make you pay to return items and not offer any exchange options. This was incredibly disappointing after I spent a large amount of money on their clothing. Unless you know for a fact that the clothing will fit (which is impossible to know) then I wouldn’t order from this company unless you want to pay extra to return an unused item. Absurd.

2026-04-29有帮助 1