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Cassandra

美国

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Rosaholics

Poor Customer Service

Found the perfect flowers for a birthday gift & ordered to be delivered a certain day. Mind you I ordered them over a week in advance to ensure they made it. This is the first flower delivery I’ve ever had not make it the requested date. A few days after receiving tracking info, I got a notification that they would now arrive 3 days PAST the date I ordered for. When I contacted the company, I was told to ignore UPS tracking as it’s a glitch & rest assured they were shipped early enough to arrive the date requested. Now past the due date and I’m told they don’t issue refunds if it arrives within 24 hrs of requested date. Horrible service! Why would anyone order flowers to arrive on a certain day & be okay with them showing up after the day/event? Do not recommend, especially if you need them by a specific date.

2026-04-30