Dresses did not show up, but I am still charged
I ordered 6 dresses to try on, but only 2 dresses showed up at my house. JJ's House is not willing to refund the money that I paid to try on these dresses, even though I purchased additional insurance on the shipping. They insist they sent all 6 dresses... but I can't see how it would be possible for someone to steal 4 dresses. My best guess is that they sent my order to another buyer, and I received their (similar but much smaller) order. It is really frustrating to feel so cheated while also feeling that the company suspects ME of cheating them. The dresses I did receive were nice, although I didn't like either enough to buy. I did make another order (not received yet) before I realized they were not sending nor refunding the first.