Terrible Support for Hosts
As a property owner and short term rental host, my experience with RedAwning has been extremely disappointing. They are collecting rental income from bookings at my property but have failed to pay me what I am owed. I am still waiting on payments from two recent guest stays, one of which checked out nearly 4 weeks ago. This is completely unacceptable. In addition, I have made multiple attempts to get answers and resolve the issue, but responses have been vague, unhelpful, or completely ignored. There has been no clear accounting of funds, no explanation for missing payments, and no timeline provided. For a company entrusted with handling significant rental revenue, this lack of transparency is extremely frustrating, I would strongly warn other property owners to think twice before using RedAwning. Based on my experience, your payments will be significantly delayed and you will struggle to get any meaningful support.