*****WARNING AVOID THIS COMPANY***** DISHONEST
*****WARNING AVOID THIS COMPANY***** I ordered three dresses from Baltic Born to see which one would look better for my daughter’s wedding. As soon as receiving the dresses, I knew that I was gonna send two back because they didn’t fit right. I started the return process on their website and requested the money go back to my original form of payment. And when you click to the next page, it only gives you the option of store credit or return for another item. Even though it clearly said refund to original payment method on the returns page. Since then I have sent five mails in the last five days and I get the automated response of oh I’m so sorry you’ve gone through this. You’re dealing with AL and she it’s just learning and that somebody would be in touch shortly as they were expediting this request. I wouldn’t hear anything. I’d send back the same email. They would send back the same response. We’ve gone round and round now five times I wish I would’ve read the reviews prior to me doing business with them. Definitely avoid this company horrible customer service… is there anyone else on here that can give me advice on how to get through to a real person and request a refund on my product? I paid the additional $4.95 which is for free shipping back to them if I wasn’t keeping an item. That’s BS. I can’t ship the item back because nobody’s contacted me about it. I’m beyond frustrated at this point. Can anyone else help me try to navigate around there horrible system so I can get my money back!!!!!!