Sesame is a machine to take your money and deliver frustration
I have had repeated horrible experiences with this company. Every interaction is full of extra friction and requires you as a patient to actively manage every aspect. Setting a followup appointment - you'll need to email support and they will send you a link that can do that. Getting a prescription? Again - you'll need to contact support and they will call you back at their convenience. You can only imagine how frustrating it is to cancel. Furthermore the medicine they were sending me was counterfeit and ineffective. I have been on this prescription before and it was very effective - but this shady company is sending out fakes. They also have intentionally obfuscated key details about prescriptions in their tool making it virtually impossible to debug dosage issues with a provider. In an evolved society this company would have been shut down long ago. But in this post-capitalist hellscape they thrive - congratulations America.