Automatic messages and did not receive…
Automatic messages and did not receive responses to my emails until much later. Platform to include my new card details did not accept my email. System does not work. Automatic messages are unhelpful specially when yoy repeat a mesaage and an instfuction which becomes unavailble in the system. Unhelpful and annoying. After Federicca took it on her to follow up and it was good. Pls keep the personalised attention. Specually if your automatic system is so deficient. I was about to change companies frankly after all the mess and lack of a human and logical response and solution