Birthday Flowers Never Delivered
Ordered birthday flowers that were supposed to arrive Thursday, April 30, but they were never successfully delivered despite delivery instructions and building access information being provided. After multiple failed attempts, I learned the shipment was marked weekday-only delivery, meaning the next attempt would not have been until Monday. I ultimately had to reroute the package to a FedEx pickup location so my friend could retrieve her own birthday flowers herself. Extremely disappointing experience for a premium gifting service.